Forgot my Samsung Wallet PIN

Last Update date : Sep 20. 2023

Forgotten your Samsung Wallet passcode and not too sure how to reset it? Simply follow the below guide to learn how to clear app data. When you do this, all payment cards, membership cards, and rewards will be removed from the phone. This will not delete the Samsung account or any data from the account, including your rewards.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to reach out to your Samsung Subsidiary.

1 Long press Samsung Wallet
Long press Samsung wallet app
2 Tap on information icon for more App infomation
Tap on app info icon
3 Select Storage
Tap on Storage
4 Tap on Clear data
Tap on Clear data
5 And finally tap on Delete.

Once the app has been reset you will then need to readd your card details and enter in your new passcode.

Tap on Delete

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community

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