How do I check the firmware version of my Home Theatre System?

Last modified : Apr 10. 2018

Follow the instruction below to check the Firmware version of your Blu-ray Home Theatre System:

1 Turn on the Home Theatre System and wait for the Home menu to display.
2 Using the navigation keys, go to Settings then press Enter on your remote control.
3 Again using the navigation keys select Support and then press Enter on your remote control.
4 Software Upgrade is automatically highlighted, press Enter.
Software upgrade
5 Under Software Upgrade, By Online is automatically highlighted. The Firmware version appears on the right hand side under Current Version (For instance, the version shown in the image below is 001053). If a new software version is available then continue with the prompts until the new version is installed.
By Online

Please note:


●     To check for updates select By Online and press enter. The Home Theatre System will look for a newer version of firmware. Follow the on-screen prompts to update your system. 


●     If By Downloaded is available (not greyed out) a new firmware version has already been downloaded but has not been installed. Select By Downloaded, and then press enter. Follow the on-screen prompts to update your system.  


●     You can download the latest firmware from Manuals and Software downloads (Select your product type and model number and click Select. Click Downloads/Upgrade file to download the latest firmware).

Thank you for your feedback!

Did not find what you're looking for? We're here to help.


Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


1300 425 2991300 GALAXY

For all Mobile device enquiries
24 hours / 7 days a week
Toll Free in Australia

1300 362 603

For all other product enquiries
24 hours / 7 days a week
Toll Free in Australia

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us