How do I pair my wireless keyboard to my Smart TV?

Last modified : Mar 12. 2018

You need to pair your remote with your TV in order to use the keyboard side of the remote. If your remote is not paired the message (NEED PAIRING) will scroll across the display on the keyboard side of a remote.

Keyboard screen

To pair your remote with your Television follow these steps:

●     Press and hold the SYM and TAB buttons on the keyboard.

TV QWERTY Keyboard

●      The message "PAIRING" will appear on the remote screen. Hold remote within 10 cm of the TV. 


●      If the pairing process is successful the message "PAIRED" will be displayed.  


●      You will now be able to use the keyboard side of your remote.  


●      If the message "FAILURE" is displayed then performing these steps again.  


●      By now your Keyboard must be connected to your television.  


For further assistance please contact Samsung Customer Care using one of the options below.

Thank you for your feedback!

Did not find what you're looking for? We're here to help.


Chat with us

Live Chat Support with a Samsung product expert.

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


1300 425 299

For all Mobile device enquiries
24 hours / 7 days a week

1300 362 603

For all other product enquiries
24 hours / 7 days a week

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us