Back up the data from your eligible old device and remove all locks and passwords.
Download the Samsung Trade-Up app on your eligible device and follow the prompts to get your unique Trade ID. You can download the Samsung Trade-Up app on Google Play© or Apple’s App Store©.
Once the app has run a diagnostic on the eligible device you wish to trade in, you will receive a unique trade ID and your trade-in value. Upon checkout of your new Samsung device, enter the trade ID at checkout to redeem your trade-in value.
Send your old device back in the supplied shipping satchel to complete the trade-in within 14 days.
By adding Samsung Care+ with the purchase of your eligible device, I acknowledge that I have read and agree to Samsung Care+ Terms and Conditions . I understand there is a maximum of two swaps available over a 24 month period. Swap fee applies for each swap, unless covered by warranty or the Australian Consumer Law. Swap fee for eligible devices is $129. Device non return fee may apply if original device is not returned within 14 days of receiving swap device. Samsung Care+ does not cover lost or stolen devices. (https://images.samsung.com/is/content/samsung/p5/au/care-plus/samsung-care-plus-terms-and-conditions.pdf)
Rotate the device until it is horizontal to view the screen in landscape mode.
Tab on desktop version in the browser.