Samsung DeX
samsung-dexSolutions & Tips
-
General
What is Samsung DeX
FAQ for Apps & Services. Find more about What is Samsung DeX with Samsung Support.
-
How to use the device
How to use Samsung DeX
FAQ for Apps & Services. Find more about How to use Samsung DeX with Samsung Support.
-
Enquiry about features
How to use the supported features in Samsung DeX
FAQ for Apps & Services. Find more about How to use the supported features in Samsung DeX with Samsung Support.
-
Security/Privacy
What to do if an error occurs in Samsung DeX
FAQ for Apps & Services. Find more about What to do if an error occurs in Samsung DeX with Samsung Support.
-
Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
-
SmartThings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
-
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
-
How to use the device
The updated trash feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet’s My Files, Gallery, or Voice Recorder app.
-
Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
-
Backup/Restore
How to transfer data from a Galaxy phone with a broken screen
Read this guide to learn how to transfer the data from a Galaxy phone with a broken screen.
-
Connections
Changes to the way you connect Samsung Galaxy mobile devices to PCs
Learn about alternatives to DeX for PC, which is no longer supported as of One UI 7.
-
Galaxy Maintenance Mode
Galaxy Maintenance mode, Maintenance, Mode
Contact Info
Call us
![]()
![]()
+88 08000 300 300 [Local Toll Free Helpline]
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
Face-to-Face Support
![]()
![]()
Whether your product is in warranty or out of warranty, we're here to help.
