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Samsung Health FAQ Document

Q. What is Samsung Health on TV?

A. Samsung Health on TV is a new in-home health and wellness platform and service solution on 2020 Samsung Smart TVs. Integrated directly in your Smart TV launcher, Samsung Health provides an immersive, content-forward experience that allows users to discover and access health and wellness content from leading industry partners, all from the comforts of their home.

Users can also set personal goals and commit to them through features such as Challenges or Routines. Finally, users can also check their daily statistics such as calories burned, steps, sleep, or active minutes to know where to focus to better stay on track to achieve their goals.

Samsung Health and related software are not intended to diagnose disease or other conditions, or to cure, mitigate, treat or prevent disease.

Q. What are the key features of Samsung Health on TV?

A. Our goal is to empower users to lead healthier lives from the comforts of their home. To help users incorporate fitness and wellness into their daily life, Samsung Health offers unique features to motivate and inspire them:

  • Content Browse: Samsung Health on TV provides a content-forward experience that allows users to access and consume fitness and wellness content from leading industry partners on the biggest screen of their household. Choose from a range of workouts across our partners to unleash your inner yogi or burst into your best with a HIIT workout. There is something for everyone!
  • Routines: Energize your day with a morning workout or finish strong with an evening relaxation session. Set a routine and when your TV is on, it will remind you to play your fitness or mindfulness content when it’s time. Keeping up with your workout plan is that easy!
  • Challenges: Hoping to workout at least 5 times a week or meditate every day? Commit to a goal through Challenges. Do it on your own or invite family members to participate in a shared goal. We’ll keep you posted on your current status and cheer you on when you’re close to the finish line.
  • Dashboard: Connect your Samsung wearable and mobile app to see your stats flow into one centralized place. Keep track of your daily stats synced from all your devices, analyze your progress, and know if you’re falling a little behind in reaching your goal.
  • Personalized Profiles: Create individual accounts for yourself as well as your family members and receive personalized recommendations on workouts based on your preferences.

Q. What kind of content is available on Samsung Health on TV?

A. Samsung Health on TV will launch with both mindfulness and fitness content. Clear your mind with a peaceful meditation session or unwind with calming music.

And for those looking to sweat, Samsung Health will have a variety of workout content, including strength training, cardio, dancing, cycling, yoga, stretching and specialty workouts such as barre fitness and kickboxing.

Q. Where is it available?

A. Samsung Health on TV launches May 2020 in the United States, United Kingdom, Canada, and Korea. The app will be made available on select 2020 Smart TVs that include all QLED models, Lifestyle TVs such as the Frame, Sero, and Serif, and Premium UHD TVs models TU 8000 and above.

Due to the advanced technology involved, it is not available to older TVs at this time. However, we are working on rolling the service to 2018 and 2019 Samsung Smart TVs. Exact timeline and model specifications are still TBD. Please check back later for more details.

Q. How do you access Samsung Health on TV?

A. Samsung Health should be located conveniently on the launcher bar of all TVs that support this service. Users can directly access Samsung Health from the launcher bar.

In case the app is not available on your launcher bar, you can download it from the App Store on your Samsung Smart TV.

Q. Do you need a Samsung Account to access Samsung Health on TV?

A. We recommend users be logged in with a Samsung Account on their TVs to enjoy the best experience.

Q. How is this different from the Samsung Health mobile app currently available on iOS or Android mobile devices?

A. Correct, Samsung Health is already available on iOS and Android as a standalone app. You may already have Samsung Health running on your mobile device and can continue to use it independently of the TV app. The mobile app is focused on helping you track key wellness metrics and manage your personal health. The TV app on the other hand offers a more content-driven experience with health and wellness content that helps you reach or maintain your fitness goals.

To enjoy the best experience, we recommend connecting your mobile app and other compatible devices (such as the Samsung Galaxy wearable) with the experience on your TV. This would allow you to experience the true power of a multi device experience and empower you to access and control your health and wellness in your own way.

Q. How do I connect my compatible wearable and Samsung Health iOS/Android mobile app to the TV app?

A. In order to do so, the following conditions need to be met:

  • You must be logged in with the same Samsung Account on your Samsung Health iOS or Android mobile app as well as on your Samsung TV
  • You must link your Samsung Health mobile account to your Samsung Health on TV app. This can be done inside the Dashboard on the Samsung Health TV app.

Q. Do you have to subscribe to Samsung Health on TV or is the service free?

A. Anyone can access the Samsung Health TV app for free and for a limited time, users can also access a select catalog of free content offered by our content partners1. However, consumers will also have the option to upgrade and subscribe to select content partners to unlock additional content and premium features for an additional fee.

Q. What partners will you be launching with?

A. Currently, we are launching with six partners in the Canada

Partner Details
Calm
www.calm.com
100% free for Samsung TV owners
Meditation, Sleep Stories, and Music
Fitplan
www.fitplanapp.com
Work out to six "plans" and 50 classes, with access to five trainers - all for free
High quality audio and video tips, progress tracking, and community
Jillian Michaels
www.jillianmicahels.com
An exclusive 28-day workout plan curated for Samsung TV owners.
Free interactive daily workouts and paid premium customized exercises for all fitness levels.
Echelon
www.echelonfit.com
20 free trial classes.
Boutique cycling and rowing classes, strength training, boxing, yoga, pilates, etc.
Obe Fitness
www.obefitness.com
Samsung Smart TV customers enjoy 20 free classes, refreshed every 2 weeks, for free.
Strength, Sculpt, Circuit, Dance, HIIT, Dance-HIIT, Pilates, Yoga, Barre, Bounce, Boxing, prenatal and holiday/event themed classes
Barre3
www.barre3.com
Take care of your body and mind with 50 pieces of free content.
Full Body workouts, strength & conditioning, mindfulness, cardio, etc.

Q. Will you add more app partners?

A. Yes, we will periodically add partners to the service and notify users when they are available.

Q. I’m already subscribed to one partner. Can I use the same subscription to log in to the partner apps?

A. This depends and is entirely based on how the partner app operates within our Smart TVs. Certain partners on our Samsung TVs are entirely free and require no log-in, whereas other partners have a subscription component that allows you to access their premium catalog once you subscribe via their TV app or log in with the credentials used to subscribe to the partner in other platforms. Of course, your subscription would need to be active and valid for you to enjoy.

1 Subject to change based on partner and content availability. The free content offered by our content partners will be available until May 27, 2021. Offer subject to change or cancellation at any time without notice.