The LCD Screen On My Monitor Is Broken.

Last Update Date : May 16. 2018

If the LCD screen on your monitor is cracked or broken, you really have only two alternatives:

  • Setting up a service appointment with Samsung to have the screen replaced

    Note: You cannot replace the screen yourself.

  • Purchasing a new monitor

If you would like to have the screen replaced, call Samsung Customer Care at 1-800-Samsung (1-800-726-7864) to set up a service appointment. Have the model number and serial number of your monitor on hand when you call.

If you would like to purchase a new monitor, Samsung offers a large number of highly rated analog, digital, and multi-purpose LCD monitors. For information about Samsung monitors, click the word Products at the top left of this page, and then click LCD Monitor or the word Monitor under Computers & Related Products on the Products page after it appears.

Not finding what you're looking for? We're here to help.


Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat


Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Help with Hubs, Kits, Sensors and Outlets


Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.



Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us