Samsung washing machine – 5E or ND error (water not draining)
5E or ND error
If the machine is not draining water, a "5E" or "ND" error code will be displayed.
The provided information refers to appliances sold in Canada. The available settings and options may differ for devices sold in other countries.
Please follow the troubleshooting steps to prevent the issue from happening:
The debris filter is housed inside of the drain pump to prevent the drain hose from being clogged. If this is not cleaned regularly, unpleasant odor, draining and filling issues will occur. Thus, the filter should be cleaned periodically, based on how frequently the washer is used.
Clean the debris filter
A Samsung front loader washer has a debris filter access panel located on the front of the unit (bottom left). It should be cleaned regularly (5 or 6 times a year) to prevent unpleasant odor, draining, and filling issues.
5E error on WA3000
Because the WA3000 washing machine does not have a digital display, no error codes will be displayed.
Error messages appear as blinking lights on the Settings panel. The "Small" light blinking means there is a 5E (ND) error.
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