SilverCare Q&A

Last Update Date : Apr 09. 2018

Q: What if I have an allergy to silver?

A: If a member of your household is allergic to silver, the SilverCare function on the machine can be deactivated.


Q: Is silver safe?

A: Silver is very safe and people commonly interact with it.  Silver jewelry is very popular not only because it looks good, but because it does not cause skin irritation.  There are many published papers available on silver safety that can answer more detailed questions about silver and humans.


Q: How much silver enters the water?

A: The amount of silver is extremely small – 15-25 parts per million.


Q: How long will this silver last and can it be replaced?

A: Based on the assumption that 6 full loads (using silver cycle), the plates will last for 10 years (or approximately 3000 loads). The silver can be replaced by a simple service call.


Q: Does silver replace the need for detergents?

A: No. Silver works on the clean you can’t see – bacteria.  Detergent works on the clean you can see and smell – stains, dirt – and it leaves a perfumed odor behind.


Q: Will these machines be more expensive because of the silver?

A: These laundry pairs will be competitively priced with other similarly featured machines in the market.  The key is not the cost of silver but how Samsung is able to use it for beneficial results of removing bacteria.

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