Galaxy Camera: Photos I capture are blurry; what can I do?

Last Update Date : Jun 22. 2018

Blurry Photos

Blurry photos can be caused by dirt, fingerprints, or other substances on the lens; incorrect camera settings in relation to the scene you are capturing; or camera hardware failure.

    • Clean the camera lens with a lens-cleaning cloth or lens-cleaning tissue, and a lens-cleaning solution. Do not use facial tissues.

    • Check the auto-focus (AF) setting you have selected. If you have selected macro, but are not shooting a scene or subject at close range, select AF instead.

    • Select a different flash option. If the scene does not provide sufficient natural light, your camera may not be able to properly focus on the subject.

    • Select one of the many predefined shooting modes available to meet your needs. If you are unsure which mode you should select, selecting Auto mode will allow the camera's sensors to calculate the best settings for you based on the scene.

    • If you are using the expert mode, adjust the camera's ISO setting to meet the scene. A higher ISO setting is recommended for dark scenes.

    • If you are using the expert mode, adjust the exposure compensation setting as needed until the desired result is reached; you may also need to adjust the white balance when you are using the expert mode. Select a different white balance, or select Auto WB to allow the camera to select the correct white balance for you.

If you have tried all of the tips above, and all of your photos are still coming out blurry, contact a Samsung Service Center.

Not finding what you're looking for? We're here to help.


Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat


Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Help with Hubs, Kits, Sensors and Outlets


Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.



Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us