Galaxy Note10 - Pair and charge the S Pen (SM-N970W, SM-N975W & SM-N976W)
Bluetooth devices give you tons of flexibility, so you were extra excited when you heard the new S pen is Bluetooth compatible! But the stylus is no normal pen and it doesn’t use normal Bluetooth. It's a special kind of Bluetooth that will let you pair, charge, and reset the Note10's innovative S Pen.
Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries.
The Note10's S Pen has a new kind of advanced Bluetooth that emits a signal at a very low frequency. Because of this, it doesn’t have to be paired to your phone like traditional Bluetooth devices. The Bluetooth is strong enough to keep the S Pen and phone connected all the time, but you won’t have to constantly pair and unpair it.
If the connection between the S Pen and your Note10 is lost, just insert the S Pen into the Note10 for a couple seconds. It will pair instantly and the connection will be reestablished.
The operational limit of the S Pen is 30 feet (10 meters). If you move outside of this range, the S Pen will disconnect from your phone.
The new S Pen is built to last, up to 10 hours in stand by time, but its battery can drain if you leave it outside of your phone. To charge your S Pen, insert it into your phone for 6 minutes. In that time, it will recharge to a full 100%. But how will you know if the battery needs to be charged? No worries, when your S Pen’s battery reaches around 20 percent, you will get a notification reminding you to charge it.
To check your S Pen’s battery level at any time, open the Air command menu by hovering the S Pen over your phone’s screen and pressing the button. Touch the Settings icon in the lower left-hand corner, and then touch Air actions. Your S Pen’s battery level will be displayed at the top of the screen.
If your S Pen won’t connect to your phone or if it doesn’t seem to be charging, resetting the S Pen is a quick fix. To reset it, open Settings, and then search for and select S Pen. Touch Air actions and then touch the More options icon (top right corner). Touch Reset S Pen and wait for the S Pen to reset itself.
Resetting your S Pen will revert all of its features to their default settings.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Service & Support: Available 24/7
Online Shop: Mon-Sun: 8 AM – Midnight (EST)
Shop the current Samsung product promotions.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Purchase Consumables & Accessories for your Samsung Product.
Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.
Effective May 4th, 2020 our Call Centre hours are:
Mon-Fri: 9 AM – 9 PM (EST)
Sat-Sun – Closed
Mon - Sun : 9 AM -6 PM (EST)
Mon-Fri: 9 AM -6 PM (EST)
Standard messaging rates may vary by carrier and do apply.
* For any printer related enquiries please visit the HP website .
Find out more about how you can get face-to-face help.