Galaxy Note5 - Find the IMEI Number (SM-N920W8)
Your device can be identified by its International Mobile Equipment Identity (IMEI) number. IMEI numbers are hard-coded into device hardware to prevent theft.
The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
Viewing IMEI Number
How to find the IMEI number if my phone is not working or broken?
If your smartphone is not working or broken, you can still find the IMEI number. The IMEI number is displayed on the sticker on the outside of the box your device came in (as illustrated above).
If you have discarded the box, you may still be able to retrieve the IMEI number from the store you purchased your smartphone from. Bring your ID, and with the date of purchase (even approximate), they should be able to find the IMEI number of your smartphone (as they are required to register all IMEI numbers to prevent a stolen phone from being used).
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support.
Find out how to track your service online.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.
Mon-Sat: 11:00 am – 8:00 pm (EST)
Text ‘SUPPORT’ to 932-273 and get instantly connected to live chat.
Standard charges may apply
* For any printer related enquiries please visit the HP website .