Galaxy Note8 Bixby Voice does recognize my wake-up command and does not respond
Galaxy Note8 - When activating the Galaxy Note8’s Bixby Voice through voice wake-up feature, device does not often recognize my wake-up command and does not respond
Q: When activating the Galaxy Note8’s Bixby Voice by saying “Hi Bixby” through voice wake-up
feature, device does not often recognize my wake-up command and does not respond.
What should I do for this?
A: If device does not recognize well your voice command for Bixby wake-up and you feel recognition
rates is low, we recommend to adjust Bixby voice wake-up sensitivity. On Bixby Home screen, please
tap More > Settings > Voice wake-up > Wake-up sensitivity
Then, adjust sensitivity from default(low) to higher level(Medium or High). Please note higher
sensitivity could cause unintentional Bixby wake-ups. Also Samsung is scheduled to release a new
Bixby application update that will support an enhanced recognition performance related to Voice
Samsung is committed to providing the best possible mobile experience to customers and encourages
users to keep software and apps updated to latest version.
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