Galaxy Note8 Bixby Voice does recognize my wake-up command and does not respond

Last Update Date : Apr 09. 2018

Galaxy Note8 - When activating the Galaxy Note8’s Bixby Voice through voice wake-up feature, device does not often recognize my wake-up command and does not respond


 

Q: When activating the Galaxy Note8’s Bixby Voice by saying “Hi Bixby” through voice wake-up

feature, device does not often recognize my wake-up command and does not respond.

 

What should I do for this?

 

A: If device does not recognize well your voice command for Bixby wake-up and you feel recognition

rates is low, we recommend to adjust Bixby voice wake-up sensitivity. On Bixby Home screen, please

tap More > Settings > Voice wake-up > Wake-up sensitivity

 

Then, adjust sensitivity from default(low) to higher level(Medium or High). Please note higher

sensitivity could cause unintentional Bixby wake-ups. Also Samsung is scheduled to release a new

Bixby application update that will support an enhanced recognition performance related to Voice

Wake-up.

 

Samsung is committed to providing the best possible mobile experience to customers and encourages

users to keep software and apps updated to latest version.

 

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