Galaxy S7: How do I perform a Factory Data Reset on my Samsung Galaxy S7?
Factory Data Reset
A factory data reset will erase all personal data from your device, including downloaded applications, music, and pictures. Your personal information cannot be recovered, so save any information you need to your computer before following these steps.
Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version (Android 6.0 Marshmallow was used for this FAQ).
Restore to Factory Default Settings
Warning: All of your personal information and downloaded applications will be erased and cannot be recovered.
Note: If you have a screen lock enabled on the device, you will be required to enter your credentials before proceeding.
Note: If a Samsung account was setup, you will be prompted to enter your account information to proceed factory reset. Tap CONFIRM to proceed.
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support and we will reply within 24 hours.
Find out how to track your service online.
Help with Hubs, Kits, Sensors and Outlets
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
* For any printer related enquiries please visit the HP website .