Galaxy S7: What do I do if I forget my Screen lock password on my Samsung Galaxy S7?
Find My Mobile
If you have a Samsung account set up on your device, you can unlock your device remotely on the Find My Mobile web page, using another mobile device or your PC.
Note: Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
Unlock your device remotely
Important: You can use Find My Mobile services only if you connected your mobile device to your Samsung account.
Warning: If the unlock code is forgotten and if you device is not connected to a Samsung account, you will not be able to use the device if you do not reset it. If it was easy to bypass a security access, that would make it inefficient. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support and we will reply within 24 hours.
Find out how to track your service online.
Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.
Mon-Sat: 11:00 am – 8:00 pm (EST)
* For any printer related enquiries please visit the HP website .