Galaxy S9+ - How do I set a screen lock for my Samsung Galaxy S9+ (SM-G965W)?

Last Update Date : May 09. 2018

Screen lock

Increase your phone's security by setting up a screen lock.

Note: Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Set Up a Screen Lock

1 From the Home screen, swipe up or down to access the Apps screen.
2 Touch Settings.
3 Touch Lock screen and security.
4 Select one of the following options and then follow the on-screen prompts to set a screen lock:
Galaxy S9+ - How do I set a screen lock for my Samsung Galaxy S9+ (SM-G965W)?

• Swipe: Swipe the screen to unlock it.

• Pattern: Create a pattern that you draw on the screen to unlock.

• PIN: Select a PIN to unlock the screen.

• Password: Create a password for unlocking the screen.

• None: No screen lock.

• Intelligent Scan: Use face and iris recognition together for better accuracy and security.

• Face: Use facial recognition to unlock.

• Iris: Use iris recognition to unlock the screen. We recommend the usage of iris recognition as it provides the highest level of security.

• Fingerprints: Use fingerprint recognition to unlock the screen.

Disclaimer: Make sure your device is connected to a Samsung account before setting up a screen lock. Don’t forget your credentials to your Samsung account, or your PIN, pattern, or password. Write them down on paper or in electronic form, if necessary. You may lose access to the data stored on your device if you don’t respect those security rules. Remember that it is not mandatory to set a screen lock to use your smartphone.

Secure Lock Settings

Important: Secure lock settings are only available when a screen lock is set.

1 From the Home screen, swipe up or down to access the Apps screen.
2 Touch Settings.
3 Touch Lock screen and security.
4 Touch Secure lock settings.

Important: Secure lock settings are only available when a screen lock is set.

5 The following Secure lock settings are available:
Galaxy S9+ - How do I set a screen lock for my Samsung Galaxy S9+ (SM-G965W)?

 Lock automatically: Choose when your phone will lock the screen after the display turns off automatically.

• Lock instantly with power key: Set your phone to lock instantly when you press the power key.

• Auto factory reset: After 15 incorrect attempts to unlock your phone, it will be reset to factory default settings, and all data will be erased, including files and downloaded apps.

• Lock network and security: Keep network and security-related functions locked while your phone is locked, making it easier to locate and protect if it’s lost or stolen.

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Help with Hubs, Kits, Sensors and Outlets

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us