Galaxy Tab E LTE - Software Version (SM-T377W)
The Galaxy Tab E LTE operates on Android version 6.0.1 (Marshmallow). The Samsung Customer Care team cannot speculate on when a future software update may be released. The information provided is for Canada models only; unlocked, rooted, or non-Canadian devices are not supported.
Screens and settings available may vary by wireless service provider and software version.
Recommendations for Updating
Review this section before updating your device.
We recommend the following before you update your device:
● The battery should be charged to 50% or higher.
● Connect to a Wi-Fi network to avoid unnecessary data charges.
● Ensure there is available storage space on the device memory. The space required will be determined by the update.
● Use a Samsung USB cable.
● Back up your data using Smart Switch.
During the update, we recommend the following:
● Please do not use the device or press any keys.
● Do not remove the battery.
● Do not turn off the device.
● Do not disconnect the USB cable until the update is complete.
You will not be able to place a call during the update, not even an emergency call.
Update via Mobile Device
Before proceeding, we recommend you connect to a Wi-Fi network to avoid unnecessary data charges. File size can vary depending on the update.
Your device is designed to notify you automatically if an update is available so there is no real need for you to look for an update. But it is possible to verify the availability of an update at any time.
Depending on how many versions your software is behind the latest version, it may be necessary to repeat this process multiple times.
An Android update is approved by the manufacturer first. Once Samsung approves it, it is sent to the carriers. Each carrier customizes, modifies and releases their own version of Android. In some instances, they may never release an update. This results in customers with the same manufactured devices having different versions of Android. Please contact your carrier for Android update questions.
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