Galaxy Watch - Reactivation Lock (SM-R800 & SM-R810)

Last Update Date : Oct 04. 2018
Galaxy Watch - Reactivation Lock (SM-R800 & SM-R810)

If something happens to your watch, you won't have to worry about something getting their hands on your personal information. The Reactivation lock feature on your watch uses your Samsung account login to ensure that no one but you can activate it if it's lost or stolen. For an extra layer of security, if you or someone else resets your watch to factory settings, your Samsung account login will be required to complete the reset.

Available screens and settings may vary by provider, phone, or watch.

Reactivation LockClick to Expand

Reactivation lock may not be on by default, so make sure you enable it, just in case anything happens to you watch. On your phone, open the Galaxy Wearable app, touch the SETTINGS tab, and then touch Find My Watch. Touch SET SECURITY and then Reactivation lock. Touch the slider to turn it on. Enter the password for your Samsung account, and then touch CONFIRM.

Reactivation Lock

Be sure to keep your Samsung account password safe. It is also needed to turn off Reactivation lock.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Find Online Offers

Shop the current Samsung product promotions.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.

Remote Service

Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.

Email

Please send us an email for general questions or technical support.

For Canadian customers only.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
24/7 Call Support available for mobile devices only

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-27324/7 Support available for Cellphones and Tablets

Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to live chat.*

*Standard messaging rates may vary by
carrier and do apply.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us