Gear IconX: How to disconnect the earbuds from a mobile device

Last Update Date : Apr 09. 2018

Gear IconX - How to disconnect the earbuds from a mobile device

Q: How do I disconnect the earbuds from a mobile device?

A: To end the current connection, remove the earbuds from your ears.

To manually disconnect the earbuds from your mobile device,put the earbuds in your ears, open the Apps screen of the mobile device, tap Samsung Gear → MORE → Disconnect.



The earbuds do not have a power-on/off function. If the earbuds are used for a predefined length of time after removed from your ears, the earbuds will enter sleep mode and the mobile device will be disconnected. To enter Bluetooth pairing mode again, insert the earbuds into the charging case and close it. Then, put the earbuds in your ears.









Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat


Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.


Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.



Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us