How do I insert a Nano SIM card into my Samsung Galaxy A5 2017 (SM-A520W) or remove it?
Nano SIM Card
Insert the Nano SIM card provided by the mobile telephone service provider. Your device uses only a Nano SIM card.
Important: Use caution not to lose or let others use the Nano SIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
Inserting the Nano SIM Card
Note: If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Removing the Nano SIM Card
What can I do if I lost the ejector tool?
If you lost the ejector tool, don’t panic! It is easy to replace it with a very common object: a paper clip. Unfold one of the end of the paperclip (as shown above) and use it as an ejector tool. As you can see, it is a very simple DIY!
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support and we will reply within 24 hours.
Find out how to track your service online.
Help with Hubs, Kits, Sensors and Outlets
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
* For any printer related enquiries please visit the HP website .