How do I update my Samsung Galaxy Rugby LTE™ to Android 4.1.2 Jelly Bean?

Last Update Date : Apr 09. 2018

Samsung Galaxy Rugby LTE™ - Android 4.1.2 Jelly Bean Upgrade


1 Android™ 4.1.2 Jelly Bean upgrade is available for the Galaxy Rugby Pro™ (SGH-i547).

Android 4.1, Jelly Bean, improves on the simplicity and beauty of Android 4.0, and introduces a new Google search experience on Android.


Back Up Your Information


This software update was designed to apply an update to the operating system of the device while leaving certain types of user data intact, including pictures, videos, and contacts. To be safe, it is best practice to always back up all data in the event that your information is lost.

Please refer to the Kies Backup/Restore FAQ to learn more about backing up your personal data.

NOTE: Your SIM card and any external microSD™ memory card may remain installed during this update. You may remove either or both prior to beginning the process, if desired. Remember to re-install both after the update process has completed.

How Do I Check My Current Software Version?


1. From any home screen touch Menu > Settings > About Phone.

2. Scroll to the bottom and look for Baseband Version. It should be I547UCALI3, I547UCBLL1, or I547UCCMF2 before updating. It will be I547UCCMH5 after the update.

What Will This Update Do?


This update will address the following:

OS upgrade to Android 4.1.2 (Jelly Bean)

Improvements:

    •Enhanced Push to Talk improvements over Wi-Fi

    •Improved Enhanced Push to Talk audio quality

How Do I Get This Update?


This update is available using either OTA (Over the Air) using a Wi-Fi network and Windows and Mac computers using the Samsung Kies software application.

OTA (Over the Air)

Although there should be no impacts to settings or data, we recommend that you back up your media files to an SD card or a PC. For information on backing up and restoring your phone using Samsung Kies, click here.

How to update

1. To initiate the update manually, connect to a Wi-Fi hotspot.

2. From the home screen, press the Menu key, and then touch Settings.

3. Touch More, and then select About device.

4. Touch Software update and then select Check for updates.

5. Touch OK.

6. The device will determine if new software is available, and begin downloading the software update.

7. Once complete, touch Continue and the device will restart. Please wait until your device reboots completely.

Samsung Kies

If you have not already installed Samsung Kies on your computer, click the button below to go to the Samsung Kies page.

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After you download and install Kies for your platform, switch back to this article and follow the appropriate steps below.

NOTE: The time to upgrade your device will vary. Dependent upon your computer and network connection, you may experience some idle time or slow response in Kies. Do not close any programs on your PC, disconnect or turn off your device until the upgrade process is complete.

Requirements


    •Windows Operating System

    •Microsoft® Windows XP, Vista, Windows 7, Windows 8 (Windows 8 RT is not supported)

    •CPU: Intel Pentium 1.8 GHz or greater (Intel Core 2 Duo 2GHz recommended)

    •Memory (RAM): 1GB (Recommended)

    •Hard Drive Space: At least 500MB

    •Screen Resolution: 1024 x 768

    •Required software: Microsoft .Net Framework v3.5 SP1 or later, Windows Media Player 11 or later DirectX v9.0 or later,

    •MacOS

    •OSX 10.5 and up

    •Processor: 1.8GHz

    •Memory (RAM): 512MB Free

    •Hard Drive Space: At least 100MB

    •Fully Charged Battery

Note: The upgrade process may not complete if the charge level is less than 50 percent.

    •USB Data Cable (Included In Retail Box)
Note: This is the same cable used to charge your device.

How Do I Update My Galaxy Rugby Pro™?


1. Start Samsung Kies, or if you have downloaded Samsung Kies, launch the installer and allow Kies to install on your system. If you are prompted to reboot the system, do so before proceeding.

2. Connect your device to your PC or laptop using the supplied USB cable.

3. Ensure that Kies recognizes your device by looking in the upper section of the left-bar navigation menu. Your device should be listed.

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4. Once Kies recognizes the device you will see the following pop-up.

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Firmware versions shown will vary.

5. Click Update.

6. Read through the Caution pop-up and, if you agree, click to populate the I have read all of the above information checkbox.

7. Read the Allow saving of information statement and select Allow saving or Proceed without saving and then click Start upgrade.
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8. Kies will begin downloading firmware upgrade components from Samsung servers. This will take a few minutes depending on the speed of your Internet connection.

NOTE: The time to upgrade your device will vary. Dependent upon your computer and network connection, you may experience some idle time or slow response in Kies. Do not close any programs on your PC, disconnect or turn off your device until the upgrade process is complete.

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9. After a few minutes, Kies will then begin transferring the firmware binary to the device.

During the upgrade process, you will see the Android logo on your devices screen.

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On your computer, you will see the Kies screen below.

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10. After a few more minutes, the firmware upgrade will be completed.

Kies Update9


Versions shown will vary.

11. Click OK. You can now disconnect your device from the PC. Once the device has rebooted it will be ready to use.

Personal Data Restoration From Kies


If you performed a data backup from your device to Kies prior to performing the update, you can now restore that data back to the device under the new Jelly Bean operating system.

Refer to the Kies Backup/Restore FAQ to learn how to restore your personal data.

Common Questions

General Questions:

    •Does the I547UCCMH5 upgrade contain an operating system upgrade to Android 4.1.2 (Jelly Bean)?

Yes. I547UCCMH5 contains the Android 4.1.2 Jelly Bean upgrade.

    •Can I upgrade directly to I547UCCMH5 from any previous released software for the Galaxy Rugby Pro™ (SGH-i547)

Yes, Kies will automatically upgrade to I547UCCMH5 from I547UCALI3, I547UCBLL1, or I547UCCMF2 previously released official software versions.

    •Will Kies work on my Mac?

Yes,. Mac OS Minimum Requirements are:

    •OSX 10.5 and up

    •Processor: 1.8GHz

    •Memory (RAM): 512MB Free

    •Hard Drive Space: At least 100MB

    •Can I take my phone to a store for the upgrade?

No, stores do not have the proper tools to perform the software upgrade.

    • What are the capabilities of Kies?

You can manage music, movies, and photos. Manage music, movies and photos, backup precious contacts and calendars; or download apps and podcasts and automatically upgrade device firmware. Kies conveniently syncs your life across all your devices.

Troubleshooting Kies Connection


Troubleshooting the Kies Connection on your Windows PC

If you are having trouble connecting, follow these steps.

1. Disconnect the device from computer and launch Kies.

2. Click "Troubleshoot connection error".
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3. Please make sure your device is disconnected from Kies and lick Start to run the troubleshooting process.

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4. Kies is now initializing the Connection history and reinstalling device drivers (The time may be longer depending on your PC performance.)

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5. Connection error troubleshooting process is complete. Click complete.

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6. Connect your device to your PC.

If you are still having connecting issues please try the following:

1. Disconnect the device from computer. Power cycle your device by holding the power button until your device turns off (8 to10 seconds), your device will now restart. After the restart, reconnect your device to the PC.

2. Please remove all previously installed Samsung software or drivers.

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Click the appropriate Windows version for information to uninstall software and drivers from your Windows PC.

Windows XP Windows Vista Windows 7


2. Make sure you are using an official Samsung USB cable.

3. Try a different USB port.

4. Reboot computer after installing Kies.

5. Uninstall & Reinstall Kies.

Troubleshooting the Kies Connection on your Mac

1. Disconnect the device from computer and launch Kies.

2. In the Menu bar click Tools,

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3. Click Install driver

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4. Click Yes, to proceed with installation.

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5. The drivers required for connection will be reinstalled.

6. Connect your device to Mac.

If you are still having connecting issues please try the following:

1. Make sure you are using an official Samsung USB cable.

2. Try a different USB port.

3. Reboot computer after installing Kies.

4. Uninstall & Reinstall Kies.

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