Samsung Connect Home: How to connect the Samsung Connect Home with a mobile device?

Last Update Date : Apr 09. 2018

Samsung Connect Home - How to connect the Samsung Connect Home with a mobile device?

 

Q: How do I connect the Samsung Connect Home with a mobile device?

  

A:  To connect the Wi-Fi hub with a mobile device, you must install the Samsung Connect app on the mobile device.

 

You can download the app from Galaxy Apps, Play Store, or App Store.

 

• Visit www.samsung.com to see compatible devices with the Samsung Connect app.

• You must register and sign in to your Samsung account to use the Samsung Connect app.

• Supported features may vary depending on your mobile device and its operating system.

 

 

On side of Wi-Fi hub

 

1. Connect one end of the Ethernet cable to the hub’s WAN port (IN) and the other end to the modem’s LAN port.

 

2. Connect the adapter to the Wi-Fi hub. The Wi-Fi hub will turn on and the indicator light will flash green.

 

Note: Use only Samsung-approved adapters (12 V/2.1 A or higher).

 

• You can use the Wi-Fi hub only when you connect the Wi-Fi hub to an adapter.

 

• To save energy, unplug the adapter when not in use. The adapter does not have a power switch, so you must unplug the adapter from the electric socket when not in use to avoid wasting power. The adapter should remain close to the electric socket and be easily accessible while using it.

 

 

On side of Mobile device

 

3. Launch the Samsung Connect app on the mobile device.

 

The Wi-Fi and Bluetooth features will activate automatically and search for available devices.

4. The Wi-Fi hub will be detected automatically. Tap ADD NOW.

 

If the Wi-Fi hub is not detected, tap → ADD DEVICE MANUALLY → Wi-Fi Hub, and tap your Wi-Fi hub’s name.

 

5. Enter a network name and password to assign to the Wi-Fi hub.

 

To register IoT devices via the Samsung SmartThings Hub feature, tick Set up SmartThings Hub to activate it.

 

6. Follow the on-screen instructions to complete the connection.

 

 

3 

 

 

 

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-27324/7 Mobile support available via text

Text ‘SUPPORT’ to 932-273 and get instantly connected to live chat.

Standard charges may apply 

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us