Samsung Connect Home: I can't install Samsung Connect Home
Samsung Connect Home - I can't install Samsung Connect Home
Q: I can't install Samsung Connect Home.
Method 1. When installing a Samsung Connect Home device for the first time, check whether you have connected the Ethernet cable to the IN port before connecting the AC/DC adapter.
Method 2. Check whether the AC/DC adapter is connected securely.
Method 3. Press the Reset button on the rear of your Samsung Connect Home device for at least seven seconds to reset and restart the device. When the red and green lights blink alternately, re-install your device via the Samsung Connect app on your smartphone.
Method 4. Check the internet connection status (Cellular or Wi-Fi) of your smartphone. To install a Samsung Connect Home device using the Samsung Connect app, your smartphone must be connected to the internet.
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