Samsung Connect Home: My Wi-Fi is slow

Last Update Date : Apr 09. 2018

Samsung Connect Home - My Wi-Fi is slow


Q: My Wi-Fi is slow.


A: 1. To achieve optimal results, place your Wi-Fi Hub in an open space within 40 feet of the other Wi-Fi Hubs.


2. Wi-Fi performance may be affected by your environment. Thick concrete walls or multiple objects interfering with radio waves may have an impact on Wi-Fi performance. Please place your Samsung Connect Home device in an open space.


3. If too many Wi-Fi devices are connected to your Samsung Connect Home, the Wi-Fi speed of each device may become slower.


4. Even if the Wi-Fi connection is good, when your modem’s internet speed is slow, Wi-Fi performance may decrease.


5. Disconnect the AC/DC adapter from the Samsung Connect Home device and connect it again. Then restart the Samsung Connect Home device.

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