Galaxy Note9 - Secure Folder (SM-N960W)

Last Update Date : Dec 07. 2018
Galaxy Note9 - Secure Folder (SM-N960W)

You keep everything on your phone, including private information and potentially embarrassing photos. With Secure Folder, you can hide your personal data using a special passcode. That way, you can keep your stash of selfies under wraps.

Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Set Up Secure FolderClick to Expand

In real life, a good security system means a lot of cameras and locks. Luckily, setting up Secure Folder on your phone is much simpler. Read on to learn how to get it started.

Set Up Secure Folder

Navigate to and open Secure Folder. To review the introduction, touch NEXT, and then touch START. If needed, sign into your Samsung account, and then touch CONFIRM. You'll be prompted to set up a security method like a PINpassword or pattern for accessing Secure Folder. Touch NEXT and follow the on-screen instructions to set up your passcode and access to your Secure Folder.

Add Apps or Files in Secure FolderClick to Expand

You’ve been thinking about downloading your bank’s app, but you’re nervous someone will get their hands on your information. If you add the app to Secure Folder, no one will even know it is on your phone except you, and no one will be able to access it without the special passcode.

Add Apps or Files in Secure Folder

After Secure Folder is set up, touch Add apps. Touch a desired app to put in the folder, and then touch ADD. You'll see a copy of the app in your Secure Folder. To add files, touch Add files and then select the file source or type.

Move Files to Secure FolderClick to Expand

You can add pictures or files to your Secure Folder any time, even when you aren’t signed into it. Hide that embarrassing family photo so no one will see it until the next family reunion.

Move Files to Secure Folder

Navigate to an app with files, such as Gallery. Touch and hold the file you want to move into Secure Folder. Touch More Options and then touch Move to Secure Folder. Enter your Secure Folder passcode information. The file will be moved and you can view in Secure Folder.

Files need to be saved in your internal storage or your SD card to be moved to Secure Folder. Files saved on your cloud account can’t be moved to Secure Folder (save the files to your phone, delete them from your cloud account and then move them to Secure Folder).

Remove Files from Secure FolderClick to Expand

What if you want to show a friend picture or a video hidden in your Secure Folder? To help protect your privacy, this option is no longer available in the Gallery app. You must use My Files in Secure Folder to do so.

Remove Files from Secure Folder

Navigate to and open Secure Folder. Enter your Secure Folder passcode information. Touch My Files and search for the file you want to move out of Secure Folder. Touch and hold the file, and then touch More Options. Touch Move out of Secure Folder. The file will be placed in the app where it was originally from.

If the file was previously saved on your SD card, it will be moved to a new folder in the Gallery, and saved in your phone’s internal storage.

Missing Secure Folder ShortcutClick to Expand
Missing Secure Folder Shortcut 1
  • The shortcut for Secure Folder may be located on your Apps screen or inside the Samsung folder.
Missing Secure Folder Shortcut 2
  • Sometimes the Secure Folder shortcut may be hidden. To make the shortcut appear again, swipe down from the top of the screen to open the Notification panel. Swipe down again to open the Quick Settings panel, and then touch Secure Folder. You might have to swipe left to access the Secure Folder icon. The Secure Folder shortcut will be placed at the end of your Apps list.
Missing Secure Folder Shortcut 3
  • You can also restore the Secure Folder shortcut from Settings. Search for and touch Secure Folder. Enter your Secure Folder passcode information. Touch the slider next to Show Secure Folder to display the shortcut again. The shortcut for the Secure Folder will be placed at the end of your Apps list.

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