Smart Switch - Download and install Smart Switch Mobile on your Android device

Last Update Date : Sep 20. 2019

Smart Switch


Whether your old phone is an Android, iOS, BlackBerry or Windows Mobile device, upgrading to a Galaxy smartphone or tablet is done in one seamless move with Smart Switch. From your contacts to messages, your photos and videos to your music, your calendar events to your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.

Smart Switch


Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

Install Smart Switch Mobile on an Android device


Note: Smart Switch Mobile is a FREE app available for any Android device via the Google Play store.

1. Touch Play Store.

Smart Switch Mobile 2


2. Touch the Search bar.

Smart Switch Mobile 3


3. Search for “Smart Switch Mobile”.

Smart Switch Mobile 4


4. Touch INSTALL to install the app on your mobile device.

Smart Switch Mobile 5


5. Touch OPEN to launch and use the app.

Smart Switch Mobile 6     Smart Switch Mobile 7


Important: These steps may vary depending on your mobile device.

Note: The app might be already installed on your mobile device (especially if it is a Samsung smartphone). If you have a doubt or can’t find the app, simply search for the app on the Google Play Store. If the option OPEN is available and not INSTALL, that means that the app is already installed on your mobile device. Touch OPEN to launch and use the app. Otherwise, install the app on your mobile device to be able to use it.

Galaxy S7, S7 edge, S8, or S8+ owners


Note: If you are the owner of a Galaxy S7, S7 edge, S8, or S8+, the Smart Switch Mobile app is already installed on your mobile device.

1. From the Home screen, swipe up or down to access the Apps screen, if you are using a S8 or a S8+, or touch Apps, if you are using a S7 or a S7 edge.

2. Touch Cloud and accounts.

Smart Switch Mobile 8


3. Touch Smart Switch to launch and use the app.

Smart Switch Mobile 9     Smart Switch Mobile 10


Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Find Online Offers

Shop the current Samsung product promotions.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Consumables & Accessories

Purchase Consumables & Accessories for your Samsung Product.

Remote Service

Samsung Remote Service enables one of our specially trained technicians to remotely view and control your Samsung TV and smartphone to directly help you with your product.

Email

Please send us an email for general questions or technical support.

For Canadian customers only.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
24/7 Call Support available for mobile devices only

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

932-273Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent.

Standard messaging rates may vary by carrier and do apply.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us