Smart Switch - Requirements before using the Smart Switch Mobile app

Last Update date : Jun 10. 2019

Smart Switch


Whether your old phone is an Android, iOS, BlackBerry or Windows Mobile device, upgrading to a Galaxy smartphone or tablet is done in one seamless move with Smart Switch. From your contacts to messages, your photos and videos to your music, your calendar events to your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.

Smart Switch


Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

From iOS to Galaxy


   • Restore via iCloud: (1) Apple iCloud ID and password (if you have not backed up your data recently, it is recommended to back it up on your iOS device) and (2) Smart Switch Mobile installed on the receiving Galaxy device.

   • USB OGT Cable: (1) Lightning USB cable and USB OGT cable and (2) Smart Switch Mobile installed on the receiving Galaxy device.

From Android to Galaxy


   • Wireless: Smart Switch Mobile installed on both the receiving and sending device.

   • USB OGT Cable:

       - From Galaxy to Galaxy: (1) Standard USB cable and USB OGT cable and (2) Smart Switch Mobile installed on the receiving Galaxy device.

       - From Android to Galaxy: (1) Standard USB cable and USB OGT cable and (2) Smart Switch Mobile installed on both the receiving and sending device.

From BlackBerry to Galaxy


   • Wireless: Smart Switch Mobile installed on both the receiving and sending device.

   • USB OGT Cable: (1) Standard USB cable and USB OGT cable and (2) Smart Switch Mobile installed on the receiving Galaxy device.

From Windows mobile to Galaxy


   • Wireless: Smart Switch Mobile installed on both the receiving and sending device.

Install Smart Switch Mobile


Smart Switch Mobile is a FREE app available for any Android device via the Google Play Store. Search for “Smart Switch Mobile” on the Google Play Store. Touch INSTALL to install the app on your mobile device. Then touch OPEN to launch and use the app.

Smart Switch Mobile 1     Smart Switch Mobile 2


Note: The app might be already installed on your mobile device (especially if it is a Samsung smartphone). If you have a doubt or can’t find the app, simply search for the app on the Google Play Store. If the option OPEN is available and not INSTALL, that means that the app is already installed on your mobile device. Simply touch OPEN to launch and use the app. Otherwise, install the app on your mobile device to be able to use it.

If you are the owner of a Galaxy S7, S7 edge, S8, or S8+, the Smart Switch Mobile app is already installed on your mobile device. Touch Settings > Cloud and accounts > Smart Switch to open Smart Switch Mobile.

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