When I try to connect my Galaxy device to my Mac, it is not recognized. What can I do?
Make sure to update your device to the latest version and please follow steps below.
If your Mac does not have Smart Switch installed, you must install Android File Transfer (https://www.android.com/filetransfer/).
Once Android File Transfer is installed on your Mac computer, please follow steps on your mobile device below.
Tap "About phone" and tap "Software information".
Tap Build number "7" times to enable "Developer Mode".
Go to "Settings" and tap Developer options.
Tap on USB debugging option to activate.
Please plug in your device to your Mac and you'll now be able to use "Android File Transfer".
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