What Are The Requirements To Use Family Story? (2012 Plasma Smart TV)

Last Update Date : Apr 09. 2018

Supported Devices & Requirements



Smartphone's:

    • Galaxy S2 and Smartphone's to be released after April 2012. Android Gingerbread (2.3) or higher must be installed

Tablets:

    • Galaxy Tab 8.9/10.1 (including Wi-Fi models), tablets to be released after April 2012. Android Honeycomb (3.0) or higher must be installed

TVs:

    • Samsung SMART Plasma TVs released in 2012 (PN**E550 ~ PN**E8000)

Blu-ray Players & Home Theater Systems:

    • Samsung models equipped with the Smart Hub feature released in 2012

Personal Computers:


Operating System

Web Browser

Windows XP SP2 or higher

E8+, Safari 4+, Firefox 5+, Chrome 11+

Linux

Firefox 5+, Chrome 11+

Mac

Safari 4+



Supported Languages: English, German, Spanish, Italian, Portuguese, Korean, French, Russian, Chinese, Arabic, Polish (11 languages)

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Help with Hubs, Kits, Sensors and Outlets

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us