Tech for All > Privacy

Data Breach Response Process

At Samsung Electronics, we have a data breach response process in place that enables Samsung to assess a data breach incident and to take remedial measures immediately upon detection of the incident. We promptly notify and report to the affected users and the relevant authority respectively in compliance with the applicable data protection laws. Where a notification is provided to the affected users, the following information are communicated via e-mail or a notice on our website; the category of the breached data, when and how the breach occurred, the measures that the affected users can take to minimize the damage. Samsung Electronics employs technical, administrative, and physical protection measures to prevent data breaches. In the unlikely event of a breach, we address direct and indirect causes to minimize damage to affected users. We also enhance protection measures, conduct personal information protection training, and take necessary steps to prevent future recurrences.

Procedure for Privacy Incident Response

  • Breach discovered
  • Report the breach (e.g. Security/Service Operation/Legal team)
  • Assess the breach
  • Create a remedial plan and implement emergency measure
  • Implement remedial measures (e.g. notification, security measures)
  • Establish and implement measures to prevent recurrence of the incident
  • Case closed
Last updatedJune 28, 2024