Galaxy Note7 UPDATE

Feb 15. 2017

A software update will be deployed from 28 February 2017 on the remaining yet-to-be-returned Galaxy Note7 devices purchased in Hong Kong and Macau. After the update, Galaxy Note7 users will no longer be able to charge the battery, and therefore once the device runs out of battery, they will no longer be able to operate it. Galaxy Note7 users please kindly backup the personal data prior to the software update and return the device to our Customer Services Centres for refund immediately. If there are any further queries, please contact the Samsung Hong Kong Customer Service Hotline at +852 3698 4698 or the Macau Customer Service Hotline 0800 333. We sincerely apologize for any inconvenience this may cause.