[Galaxy Note7 UPDATE]

Feb 28. 2017

Forced software update will be deployed from 1 March 2017 on the remaining yet-to-be-returned Galaxy Note7 devices purchased in Hong Kong and Macau. After the update, you will no longer be able to charge the battery, and therefore once the device runs out of battery, you will no longer be able to operate it. Please kindly return it to our Customer Services Centres for refund immediately.


Should you have any further queries, please contact the Samsung Hong Kong Customer Service Hotline at +852 3698 4698 or the Macau Customer Service Hotline 0800 333. We sincerely apologize for any inconvenience this may cause to you.