Samsung Partnershop: Pleasant Shop Experience

Samsung electronics a leading consumer electronics brand, is committed to satisfying consumer needs. To further enhance its customer services, it has opened Samsung Partnershop stores across Hong Kong and Macau. All these stores showcase a wide range of Samsung’s innovative products providing first-hand experience of their superior features and quality.
A Samsung Service Counter is now available within our Samsung Partnershops* to provide extensive customer service to meet customer's needs.
*Service counters are not available in Shatin and Macau stores at this moment.
Samsung Service Counter provides the following
Simple check up and enquiry service
Simple repair service
Repair pick up service point#
Business hours of Samsung Service Counter:
Monday to Sunday, 11:00 am to 08:00 pm
(smartphones and tablets support services only)
# In case we are unable to repair your device at the Samsung Service Counter, we can send it to the repair center for you.
Thereafter, your device can be picked up at the same repair pick up service point after the repair is completed.

Tsim Sha Tsui

Address: Shop 332, Level 3, Ocean Centre, Harbour City, Tsim Sha Tsui >

Opening Hours: Monday to Sunday, 10 am to 10 pm

Operated by: Chung Yuen Electrical Co., Ltd

Kowloon Bay

Address: Shop G56-57, Telford Plaza I, Kowloon Bay >

Opening Hours: Monday to Sunday, 11 am to 10 pm

Operated by: Trillion Sky Ltd.


Address: Shop 601A, 6/F, New Town Plaza, Shatin >

Opening Hours: Monday To Sunday, 11 am to 10 pm

Operated by: Fortress


Address: Shop 882 & 880, The Grand Canal Street, Shoppes Grand Canal at The Venetian Macao-Resort-Hotel >

Opening Hours: Sunday to Thursday, 10 am to 10 pm
Friday and Saturday, 10 am to 11 pm

Operated by: Retail Kingdom Department Store Co. Ltd.