Shutdown failure on Windows 8/Windows 8.1

Last Update Date : Apr 23. 2018
▶ Symptom


1) Shutdown fail on Windows 7/8/8.1

▶ Cause


1) The change about multiphase hibernate is not applied with IRST driver


2) IRST driver mistakenly was trying to read the devslp value of the SSD


▶ Response method


Uninstall the IRST driver from Windows Control Panel.


Restart Windows


Install the latest IRST driver using SW update on Win7/8/8.1 OS.



- OS : Windows 7/8/8.1


- Item :  IRST driver / Ver. / BASW-84380A/1A


- Item Version : 


- Distribution conditions : Is lower than the version of the IRST Driver

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