Why it takes a long time to upgrade Win 8 to Win 8.1 and sometimes it causes an error?

Last Update Date : Apr 23. 2018

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▶ Symptoms-

 

1) Taking a long time to complete the upgrade
.  Number of WU is up to 108 for Windows 8, takes a long time, many errors during upgrade

2) Unexpected upgrade of IE (IE10 to IE11)
.  IE11 causes website compatibility issues especially in B2B

.  IE downgrade is not possible

 

▶ Response - Windows 8.1 update 

1) Just keep Win8 for customers who:

. Experienced an error during upgrading to Win8.1

. Don’t want to upgrade IE


2) If you want to upgrade to Win8.1

 

. Install KB2871389 (Patch will be provided, SW Update)

. Go to Store and install Windows 8.1 Update



※ KB2871389 Download URL
. For 64bit: http://www.microsoft.com/en-us/download/confirmation.aspx?id=40098


. For 32bit: http://www.microsoft.com/en-US/download/confirmation.aspx?id=40076



※ More Information
. When you click Install button to get Win8.1 Update in Store, if you see “Server error message”, just click Retry button

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