Windows Update Failure

Last Update Date : Mar 22. 2018

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Windows Update may be failed due to the following reasons:


1. Windows Update Installation Failure (BOSD, black screen except)

Windows Update log, CBS Log, Error message, event log, the installation is not helpful information such as KB. Installing Windows is too long or, if the job fails, for example, while running conflict with other programs or, Firewall or Anti Virus programs related to collision tore a certain moment, you may experience problems. If so, for some time past, or there is a conflict of OFF Windows Update installation program when the installation is complete so you can progress.

※ Check the content before you contact MS

Step 1 : Windows Update History in which there was a problem when installing Windows Update, make sure that the problem is to manually download the Windows Update KB and try again.

Step 2 : Update failure error code appearing on the details of this site:

http://windows.microsoft.com/en-us/windows/search#prd=windows-8&q=%22Windows+Update+error%22&s=WOL

Please confirm MS in Technical Support that is listed in this site. Resolved the problem with the contents of the troubleshooting.


Step 3 : Try manually during installation, when the installation still fails, Hardware and determine if there is a problem with what KB should be. In this case of Windows Update log, CBS log file, Error message (screenshot), KB is not installed. Please check the number.


※ Step1 ~ 3 and the log file process results

- Windows Update log:% windir% \ Windowsupdate.log

http://support.microsoft.com/kb/902093/en-us

- CBS log:% windir% \ Panther folder compression

http://technet.microsoft.com/en-us/library/ee851579(v=WS.10).aspx

- Windows Install failure error message shown : Screen Error message shown in us or to your feedback, screen capture and send.

- KB number is not installed : Windows Update log, check in, or check, please see the update history


2. Not reboot Windows Update

BSOD when Windows Update or black screen while booting occurs, be sure that Windows Update can not be seen as the cause. After the system was last booted, Windows Update boot until the boot that could affect fire was sure that other causes is necessary, in this case, the dump file is required

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