The Tokio Marine and Fire Insurance Co. (HK) Ltd. (hereinafter referred to as the Tokio Marine)
will repair or replace Covered Property that has incurred direct physical loss or direct physical
damage caused by or resulting from any covered cause of loss during coverage period.
1. Covered Property
An accidental Inner screen damage coverage of Samsung Galaxy Fold2 5G Standard
Version or Galaxy Z Fold2 5G Thom Browne Edition. Customer just visit a Samsung
Electronics HK Company Limited authorized repair centre and pay the service fee to enjoy
2. Maximum Indemnity Limit and Service Fee
Maximum Indemnity Limit for Replacement Cost of Inner Screen upto HK$4,530 subject to
HK$1,200 service fee
3. Coverage Period
Tokio Marine cover “One time” replacement of accidental Inner screen damage of Samsung
Galaxy Fold2 5G Standard Version or Galaxy Z Fold2 5G Thom Browne Edition for a length
of 12 months from the date of purchase.
4. Coverage Territory
Tokio Marine protects the Covered Property wherever it is located in Hong Kong SAR
B. MAJOR EXCLUSIONS
1. We will not replace Inner Screen due to cosmetic damage, however caused, that does
not affect the manufacturer’s intended use of Samsung Galaxy Fold2 5G Standard Version
or Galaxy Z Fold2 5G Thom Browne Edition.
This includes, but is not limited to:
i) Cracking, marring, scratching or warping
ii) Change in color or other change in the exterior finish
iii) Water(Liquid) damage
2. This Insurance does not cover loss or damage caused directly or indirectly by any of
a . Nuclear Hazard
Nuclear reaction or radiation, or radioactive contamination, however caused. If physical
loss or damage by fire ensues, we will pay only for such ensuing loss or damage.
b . War
(i) War including undeclared or civil war;
(ii) Warlike action by a military force; or
(iii) Insurrection, rebellion, revolution, usurped power or action taken by governmental
authority in hindering or defending against any of these.
c. Strike, lock-out, riot, civil commotion or terrorist attacks
d . Dishonest, Intentional, or Criminal Acts
Dishonest, intentional or criminal acts by individual subscribers or by any person
entrusted with Covered Property, whether acting alone or in collusion with others, with
respect to his or her coverage
e . Wear, Deterioration, Latent Defect
(i) Wear and tear, deterioration; or
(ii) Hidden or latent defect, including equipment design defect, or any quality in the
property that causes it to damage or destroy itself.
f. Willful Acts
Willful act on the part of the individual subscribers or one of his r epresentatives
C. YOUR DUTIES IN EVENT OF LOSS
In the event of loss or damage to Covered Property, the Customer and his or her designee
requesting the repairing service must cooperate with us and see that the following are done;
1. Notify Authorized Repair Center
Upon discovery of loss, notify the Authorized Repair Center within 14 Days subject to 12
months protection from the date of purchase
(a) How, when and where the loss or damage occurred.
( b ) The individual subscribers must provide relevant information and records, such as a
purchase invoice as requested.
2 . Protect
Take all reasonable steps to protect the Covered Property from further damage.
D. OUR DUTY IN EVENT OF LOSS
Claim Authorization and Loss Payment
If an accidental inner screen damage claims is made, Tokio Marine will make loss payment to
the Samsung Electronics H.K. Company Limited directly
I f you have any question, please contact Tokio Marine and Fire Insurance Co. (HK) Ltd. in email
address of email@example.com directly. This cover is automatically provided to your
Samsung Galaxy Fold2 5G Standard Version or Galaxy Z Fold2 5G Thom Browne Edition by Tokio
Marine. Under no circumstance shall Samsung Electronics Hong Kong Company Limited or its
affiliates, or any of their employees, agents, service providers, suppliers, sub-contractors, directors,
officers or shareholders be liable for indirect, incidental or consequential loss or damage, including
but not limited to loss of profit or loss of business, caused by the failure of the Product, loss of use
of the Product or the repair, faulty repair or replacement of the Product, even if such loss or damage
are attributable to or caused by the fault or negligence of Samsung Electronics H.K. Company
Limited or its affiliates or any of their employees, agents, service providers, suppliers or
Should there be any discrepancy between the English and Chinese version of this document, the
English shall be prevail. Please refer to the Policy Specimen for complete details and a Specimen
Policy can be made available on request.