Although Download booster is enabled on Note4, it doesn’t work. What’s the problem?

Last Update Date : Apr 23. 2018

b 

 

A : Under next situations, Download booster feature may not work.
• When you download large files, the device may heat up. If the device exceeds a set temperature, the feature will
turn off.
• This feature supports Hypertext Transmission Protocol (HTTP) 1.1 only.
  So, It can be activated in Play Store, Samsung Apps, YouTube, Baidu  NOT all applications
  The feature cannot be used with other protocols, such as HTTPS or FTP.

 

Besides, if network signals are unstable, the speed and performance of this feature may be affected.
And, if the data transfer speed on either the Wi-Fi or mobile network is faster, the device may use only the fastest
connection.

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

+852 36984698Hong kong

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

+852 21219088Samsung Pay

We’re available 24 hours a day, 7 days a week.

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us