Android O OS - Why do Counting Numbers of New Notifications Vary by Apps?

Last Update Date : Apr 16. 2018

Each application has its own policy. Some apps show only new notifications, and the others show notifications which accumulated unread notifications. For example, if email have a lot of unread notifications, its badge is shown always ‘999’. And email cannot show accurate status even if receiving new emails. And messages app is important to know how many unread messages are existed, messages app is more suitable to show accumulated notification count.

Show only new notifications

-Samsung’s native Email, Call etc.

-Some 3rd party apps.

Show accumulated notifications

-Samsung’s native messages etc.

-Majority of 3rd party apps.

Now you can directly search for useful User Guide on the Samsung Members app preinstalled on Galaxy S9/S9+. Please try now.

Notice:

All functionality, features, specifications and other product information provided in this frequently asked question including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. Samsung reserves the right to make changes to this frequently asked question and the product described herein, at any time, without obligation on Samsung to provide notification of such change.  

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

36984698Hong kong

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday-Sunday: 9am-10pm

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us