Date and Time are initialized, Play Store Cannot be Used after Restarting Tab 3 (7")/Kids?

Last Update Date : Mar 22. 2018

If you did power off the GALAXY Tab 3 (7") / Galaxy Tab Kids (SM-T210 / SM-T2105) by pressing the Power Key for a long time(about 15 sec), dates and time are also initialized as device system is reset with when your SM-T210 is rebooted.

So, when you would like to turn off device, please press the Power Key shortly and use the “Power off” menu. Besides, if you set the current time and dates information again, you can normally use the Play Store.

 

 

1. Press the Power key for a seconds.

 

1 

 


2. Select the Power off menu.

 

2 

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

+852 36984698Hong kong

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

+852 21219088Samsung Pay

We’re available 24 hours a day, 7 days a week.

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us