Gear IconX: How do I Couple the Two Earbuds?

Last Update Date : Apr 23. 2018

When you put both earbuds into your ears, they will automatically couple and emit a sound in turn.

 

Once coupled, they will be automatically connected in the future.

 

 

 

 

Notes:

 

• If the main earbud comes out of your ear, the earbuds and the mobile device will be disconnected.

 

• If an earbud comes out of your ear, the coupling between the two earbuds is cancelled.

 

When the coupling is cancelled, remove both earbuds from your ears and wear them again.

 

The coupling is automatically recovered. If the coupling is not recovered, please ensure that you wear the earbuds correctly.

 

• If you lose an earbud, you may have a problem using some earbud features.

 For purchase enquiries, visit a Samsung Service Centre.

 

 

 

 

1 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Operation Hour: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

36984698Hong kong

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday-Sunday: 9am-10pm

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us