If you forget the password of KNOX, what should I do?

Last Update Date : Apr 02. 2018

If you enter your KNOX password incorrectly 15 times, you will be asked for the pin you provided when you first installed the container. After providing this pin, you will receive a password hint. 

You have a remaining 5 attempts after the hint is shown to enter your password. If you fail to enter your password 5 more times, KNOX will delete itself. 


If you are locked out of the KNOX container, the only way you can uninstall the KNOX container is by doing a factory reset. Before doing a factory reset, always back up your personal data: 

1 Tap the left hardware button to display the menu.
2 Tap Settings.
3 Tap General.
4 Tap Backup and reset
5 Make sure Back up my data and Automatic restore are selected.
6 Tap factory restore.

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