Smart Scroll does not work in S4, especially when viewing Web pages. What should I do?

Last Update Date : Apr 23. 2018

A : While viewing emails(the body of email messages) or Internet web pages, Smart scroll detects your eyes with the front camera so you can scroll pages by tilting your head or the device.

 

1


The Smart Scroll function supports only with the Samsung Browser (S-browser) not Chrome or download browsers.
Additionally, the feature will work only when the signal icon turns green (not in the blue) to indicate that the device
recognizes the movement of your face. 
 

Smart scroll may not work in these situations.
- When the front camera fails to detect your eyes
- When the source of light is behind you or when using device in the dark
- When the device is shaking
- When interacting with the device in certain ways, such as using palm motions, tapping the screen, hovering your hand above the screen, using multiple windows or pop-ups, etc.

 

2 

 

Smart Scroll will work only when the signal icon turns green

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