Upgrade to Android Kitkat OS via FOTA fails. How can I upgrade my device?

Last Update Date : Mar 22. 2018

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In this case, please try again when upgrade notification is displayed or use the Kies to upgrade your device.
Kies is downloadable in the Samsung.com Kies webpage.


http://www.samsung.com/hk_en/support/usefulsoftware/KIES/JSP


Please install Kies program in your PC and connect your device through data cable.
Kies will check the software version of your device automatically and notify if new firmware is available.

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