What to do if I can’t set USB debugging when I transfer data from old device to S4?

Last Update Date : Apr 23. 2018

A : In the existing models based on Android OS V4.2.1 including Galaxy S3, USB debugging menu was supported via
Apps > Settings > Developer options . From the Android 4.2.2 version, the Developer option menu is not accessible by default.


You can use the Smart Switch tool to transfer the data without setting the USB debugging option.
Smart Switch supports the data transfer between Samsung devices <-> Samsung device or devices from other
manufacturer. 


To download the Smart Switch PC tool, access the URL : http://www.samsung.com/hk_en/support/smartswitch/

To transfer the Phone contents without PC , Smart switch mobile app will be downloadable in Google play or
Samsung apps.

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

+852 36984698Hong kong

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

+852 21219088Samsung Pay

We’re available 24 hours a day, 7 days a week.

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us