Why can’t I add new Bookmarks to my Google account in Note3?

Last Update Date : Apr 23. 2018

Q : When I try to add a new bookmark to my Google account when using the internet browser, the Note3 doesn’t
appear to support “Google account” – however previous Samsung device (e.g. Galaxy Note2) did support
this feature – is my device faulty?

A : Your device is not faulty – The change is due to a “concept change” by Google. Google no longer supports “Sync
Internet” option. You can only sync / add new bookmark pages via a Samsung account only.


Google Sync

Not finding what you're looking for? We're here to help.


Live Chat Support

Live Chat support with a Samsung product expert.
Office Hours: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available


36984698Hong kong

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday-Sunday: 9am-10pm

* For Printer inquiry, please visit HP official web page .

Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us