Why the wireless charging speed slow and sometimes not charged properly?

Last Update Date : Mar 22. 2018

feedback 

 

1. If the center of the device is not place at the center of the charging pad, the Pad may not detect the device and will not start charge

 

Charging pad cannot detect the device 

 

2. If do not use Samsung-approved charger or wireless charger which may affect the charging speed or performance of the wireless charging function

 

3. If the back cover of the device is not place very closely from the charging pad which may affect the charging speed and connection of the wireless charging

 

 

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