How can I use the Smart Tutor app to get support for my device?

Having a problem with your phone or tablet, need help setting it up or just want to learn about a new feature?


Let our remote support experts help.


The Smart Tutor app will connect you and your device remotely to one of our experts, who can securely access your device and provide the support you need for your device.


The below video will show you how to download and use the Smart Tutor app.

Having difficulty with your device but can’t get to a store? Samsung Smart Tutor connects you and your device to an expert who can view your device and provide the help you need.

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