How do I check information such as serial number, software version and Android version?

This guide instructs how to check the following information for your device and its connections:

Legal information

Model number

Android version

Baseband version

Kernel version

Build number

Battery status

Battery level

Network

Signal strength

Mobile network type

Service state

Roaming

Mobile network state

Your phone number

IMEI

IMEI SV

IP address

Wi-Fi MAC address

Bluetooth address

Serial number

Up time

Device status

To check on any of the above information for your Galaxy S4 model follow these steps:

1 From the Home screen touch Apps.
2 Touch Settings (you may need to swipe left or right first to locate it).
3 Scroll down the screen to locate and touch About device. (You will need to touch the More tab first if your settings are divided among tabs).
How do I check information such as serial number, software version and Android version?
4 Touch Status to see more information.
5 Having touched Status scroll down to see all the additional information available.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am-9pm, 7 days a week.

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am to 5:30pm

Email

We'll respond within 24 hours of your request.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Call

0818 717100General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us