How do I put my Samsung Galaxy S5 in Airplane Mode?

The Airplane mode feature turns off your device's connection to your mobile service provider and also disables your device's Wi-Fi connection. To use Wi-Fi you will need to turn it back on via the Settings menu or Notification Panel. There are three ways to access Airplane mode. 

Accessing Airplane Mode through Settings

From the Home screen touch Apps > Settings > Airplane mode. Toggle the switch to the ON position turn Airplane to activate.

Accessing Airplane Mode through the Quick Panel

To access the Quick Panel use two fingers to swipe down from the top of the screen. Touch the Airplane mode icon to turn Airplane mode on or off. When the feature is on the icon appears green.

Accessing Airplane Mode by pressing down the Power key

Press and hold the Power key for two seconds. The Device options menu will appear. Touch Airplane mode to turn it on or off.

Note: the Airplane mode icon is displayed at the top of your screen when your device is in Airplane mode.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us | 9am-9pm, 7 days a week

Facebook Messenger

We are here to help | 9am-9pm, 7 days a week

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri


We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Send us an email to get an update on your Samsung Shop order.

Track my repair

Check the status of your repair with Samsung

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets


0818 717100General Support

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week

0818 302 016Samsung Shop

For new and existing orders | 9am - 5pm, 5 days a week

0124 75161B2B Support

For business support
8am - 6pm, Mon - Fri

Calls to 0818 numbers are a National Call number.
These are subject to call charges which vary by network and are subject to change.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy

* For any printer related enquiries please visit the HP website.

Face-to-face support

Samsung Support Centres

Find out more about how you can get face to face help.

Contact Us